Mobile Menu

Travel & Leisure

THE OPPORTUNITY

As one of the most diverse foodservice channels, Travel & Leisure offers significant opportunity for growth across all segments as customers consider food and beverage to be a key part of their overall T&L experience. Craveability is a key driver, especially in the Lodging segment, while following restaurant trends and going local can help to boost Stadium sales. In the expansive Entertainment Venue segment (amusement parks, movie theaters, etc.), increasing the variety and quality of menu offerings can help operators make customers happy by exceeding their expectations.

$37 billion was spent on food and beverage at hotels last year

125,863,126 professional sports fans attended games in 2018
There are 55,899 hotel industry properties in the United States. Average visitor spend is $20 per person on food and beverages at amusement parks.

LODGING

Encompassing everything from high-end resorts to budget motels, the Lodging segment is seeing changes driven by outside competition and the emphasis on food as a deciding factor in lodging choice. Operators are moving toward more diverse options, including freshly prepared foods, better-for-you choices and customizable meals and snacks. While offerings should cater to millennials and men, the highest growth drivers across lodging types, your food and beverage program should appeal to everyone. Lower participation from other age groups and women may stem from lack of targeted choices, so a thoughtful program can translate to valuable opportunities for your property.

58 percent of consumers think the food at mid-level hotels has improved over the past 2 years.
breakfast is the most important meal of the day
only 10 percent of luxury hotel operators plan to increase investments in room service

lodging trends in action   

HIGH-END HOTELS/RESORTS

  • 68% of guests at high-end hotels and resorts say they love to order food and beverages that they never eat anywhere else, so craft a menu that reflects the local flavors that make your location special. If you'd rather go global, Custom Culinary® Latin and Korean Flavors offer a quick and easy shortcut to trendy international flavors that might surprise your diners.

MID-RANGE & SUITS HOTELS 

  • Visitors cite “kid-friendly menus” and “kid-friendly areas” as one of the biggest components lacking in both Mid-Range and Suites hotels. Don't think of your kids' menu as an afterthought. Instead, go beyond the chicken fingers and pizza to offer more modern options like fusion quesadillas crafted with Master’s Touch® Flavor Concentrates.

BUDGET HOTELS & MOTELS 

  • Budget hotels and motels score lowest in the channel when it comes to overall perceptions about food, so there's an incredible opportunity for growth. Capitalize on current trends by partnering with local vendors or add fresh, healthy grab-and-go food to the menu to impress guests. Use Gold Label True Foundations™ Stock Concentrates as part of your marinade for proteins for better-for-you wraps that appeal to hungry business travelers on the go.

STADIUMS

Everyone may be familiar with peanuts and Cracker Jack when they go to a ballgame, but the stadiums and arenas you represent are bringing the action to the stands and concourses by keeping up with the latest trends. Those trends include teaming up with local restaurants and food trucks to offer fan favorites and creating craveable, Instagram-worthy foods while also meeting the demand for freshly prepared, better-for-you foods that make on-site dining just as exciting as a game-winning goal.

30 percent of consumers at stadiums spent more than they planned to because the food looked better than they expected
64 percent of fans ordered something on impulse during their most recent stadium visit
39 percent of stadium visitors were satisfied with the vegan, vegetarian, organic and gluten-free options available

Stadium Trends in Action

 

DOG DAYS 

“Dog it” for the 'Gram with a full roster of monster hot dog creations. Instead of ketchup, mustard and other traditional toppings, turn to Gold Label Craft Toppings for creative options like Jalapeno Relish and Bacon Onion Marmalade to wow fans with over-the-top hot dogs that will get people talking in the stands and on social media.

 

STREET FOOD 'CHOS 

Nachos are a classic stadium food, but prepackaged chips and gloppy cheese alone won't turn heads. Appeal to millennial men with an ultra-craveable lineup of street food-inspired nachos by using Master's Touch® Instant Cheddar Cheese Sauce Mix in combination with a tantalizing new flavor like Custom Culinary® Korean-Style Barbecue Sauce for attention-grabbing Korean BBQ Nachos.

 

SALAD-TO-GO

Salads aren't the easiest thing to eat in a stadium seat, so put that garden-fresh food into a fresh new format by turning salads into wraps. Use Custom Culinary® Orange Habanero and Tomatillo Serrano sauces as the speed-scratch way to create delectably spicy salad dressings and artisan spreads that turn simple handhelds into premium meals and put a health halo around stadium food.

RECREATION VENUES

Today's entertainment venues run the gamut from amusement parks to movie theaters to bowling alleys and everywhere else people go to have a good time. Concessions have traditionally fallen into the category of convenience and prepackaged snacks, but savvy venue operators are finding ways to appeal to the new attitudes of customers looking for an elevated dining experience along with their entertainment. Healthy choices, enticing worldly flavors and upscale options are just a few ways that venues are drawing in customers willing to part with more of their entertainment budget than ever before.

top shelf choices
finding the right price point
strike something new

Recreation Trends in Action

 

AMUSEMENT/THEME PARKS

  • Quality perception is a major issue with amusement park food, so adding more “restaurant quality” offerings could make a big difference in overall sales. Use Gold Label Craft ToppingsTM to incorporate high-end flavors that elevate handhelds and wraps. Impress your guests with a spin on a traditional calzone that features Bacon Onion Marmalade spooned onto gooey pepper jack and provolone cheeses with crispy bacon lardons and fresh seasonal vegetables.

 MOVIE THEATERS

  • Upscale food has become a regular part of the moviegoing experience with in-seat dining, on-site cocktail bars and specialty snacks supplementing the traditional popcorn, candy and soda. Create excitement around appetizers and entrĂ©es with on-trend dipping sauces crafted with Master’s Touch® Flavor Concentrates. Roasted garlic aioli serves as the perfect house-made complement to a top-selling appetizer like fried zucchini sticks or coins.

 EATERTAINMENT

  • This new wave of entertainment facilities transforms traditional activities like bowling and golf into a more engaging social experience. That adventurous spirit can translate to your menu, too. Instead of serving French fries by themselves, try experimenting with a hearty poutine by topping fries with PanRoast® Brown Gravy Mix and cheese for a savory favorite that’s sure to please.

 
 

Insights and Trends for the Travel and Leisure Industry

Insights and Trends for the Travel & Leisure Channel

Get actionable tips & tricks for your operation by downloading our recent Insights & Trends for Lodging, Stadium and Entertainment operators.

DOWNLOAD
6 steps to insight driven menu innovation brochure

6 Steps to Insight Driven Menu Innovation

Download your free copy of one of our recent white papers.

DOWNLOAD

korean bbq chicken tacos

Korean BBQ Chicken Tacos

Exotic ingredients brought together to add intense flavors in a familiar application. Featuring Custom Culinary® Korean Barbecue Sauce, Korean BBQ Chicken Tacos is made up of grilled chicken, mango, cilantro, cotija cheese, and lime inside of grilled tortillas.

VIEW RECIPE

custom culinary korean style barbecue sauceCustom Culinary® 
Korean - Style Barbecue Sauce

A rich, slightly sweet sauce full of sesame and toasted chili inclusions, with notes of star anise, smoke and umami.

VIEW PRODUCT